Case Study · 2025

Coral

AI-powered platform for residential and domiciliary care — HR, multi-tier roles and access control, staff management, tailored workflows and analytics.

AIHealthcareSaaS
Coral hero
AI Alert Intervention Rate
~56%
01

Overview

Coral is an AI-powered operating system for residential and domiciliary care providers — pulling HR, scheduling, role-based access and analytics into one unified workspace, with AI agents quietly working in the background.

02

Understanding the problem

Care providers were stitching together too many tools, spreadsheets and paper trails just to keep up with daily operations and compliance.

  • HR and rota management split across disconnected systems.
  • No reliable way to handle multi-tier roles and access for clinical, ops and admin staff.
  • Compliance work eating into time that should be spent on care.
  • Limited visibility into staff performance and resident outcomes.
03

Solution

Unified care operating system

HR, scheduling, workflows and analytics inside a single platform built for residential and domiciliary care.

Multi-tier role & access control

Granular permissions tuned for clinical, operational and admin roles — security without friction.

AI agents in the loop

Proactive alerts, intervention prompts and automation that drive an ~56% AI alert intervention rate.

Tailored workflows

Configurable processes that flex to each provider's model of care, without bespoke engineering.

Performance analytics

Clear visibility into staff performance, resident outcomes and operational health.

Key screens

Coral screen

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